Privacy Policy
Aura Functional Medicine
Effective Date: January 21, 2026
This Privacy Policy describes how Aura Functional Medicine uses and protects the information you provide when using our website, services, and communications.
WHAT PERSONAL INFORMATION WE COLLECT
When you use our services, Aura Functional Medicine collects the following types of information:
Contact Information:Your name, address, phone number, email address, date of birth, and emergency contact information.
Health Information: Your medical history, current symptoms, medications, supplements, allergies, lab results, treatment plans, and clinical notes from your visits.
Financial Information:Insurance details, payment card information, and billing records.
Communication Records: Appointment history, messages sent through our patient portal, emails, and phone calls with our office.
Website Information: When you visit our website, we collect IP address, browser type, and pages visited through cookies and analytics tools.
We collect this information through patient forms, appointments, our website, phone calls, emails, and our patient portal.
HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information primarily to provide you with functional medicine care. Specific uses include:
For Your Healthcare:
- Providing medical treatment and developing personalized care plans
- Ordering and interpreting lab tests
- Coordinating with other healthcare providers
- Maintaining your medical records
Practice Operations:
- Scheduling and managing appointments
- Sending appointment reminders via text, email, or phone
- Communicating about your care and test results
- Processing payments and working with insurance companies
- Complying with healthcare laws and regulations
Communication and Education:
- Responding to your questions
- Sending health and wellness information
- Notifying you of practice updates
- With your consent, sending promotional offers about our services
Practice Improvement:
- Improving our services and patient experience
- Analyzing treatment outcomes (using de-identified data)
- Training staff and conducting quality assurance
Important: You can opt out of marketing communications at any time. We will NEVER sell your personal health information to third parties.
SECURITY
Aura Functional Medicine has comprehensive measures in place to safeguard your information, including:
- Secure, encrypted patient portal for sensitive communications
- Staff training on privacy and security protocols
- Physical, technical, and administrative safeguards
- Regular security assessments and updates
Please note that no data transmission over the Internet can be guaranteed to be 100% secure. We strongly recommend that you do not send confidential health information or personal details via unsecured email. For secure communication, please use our patient portal or call our office directly.
If you choose to send sensitive information via unsecured email, you accept the risk that such information may be intercepted by unauthorized parties.
WEBSITE TECHNOLOGIES
Cookies: Our website may use "cookies" - small files stored on your device that help us understand how visitors use our site. This information helps us improve your online experience and website functionality. Cookies do not give us access to your computer or personal information beyond what you choose to share.
You can modify your browser settings to decline cookies, though this may limit your ability to use certain features of our website.
Analytics:We may use web analytics tools to understand website traffic and user behavior, which helps us improve our site and services.
WITH WHOM WE SHARE YOUR PERSONAL INFORMATION
Aura Functional Medicine only shares your information when necessary for your care, legal requirements, or with your consent.
Healthcare Providers: With your authorization, we share information with other doctors, specialists, hospitals, or practitioners involved in your care to ensure coordinated treatment.
Labs and Diagnostic Services: We share necessary health information with laboratories, imaging centers, and diagnostic companies that perform your tests.
Pharmacies and Suppliers: We share prescriptions and treatment information with pharmacies, compounding pharmacies, and supplement providers.
Insurance and Billing:: We share information with your insurance company to process claims and with payment processors to handle transactions.
Business Service Providers: We work with vendors who help run our practice, including:
- Electronic health record systems
- Appointment scheduling platforms
- Patient portal and email services
- IT support and data backup services
All service providers sign agreements to protect your information.
WHAT WE DON'T SHARE
We do NOT sell your information to marketers or advertisers
We do NOT share your health information on social media
We do NOT share your information for third-party marketing
We do NOT share more than necessary for the intended purpose
SOCIAL MEDIA AND EXTERNAL LINKS
Aura Functional Medicine maintains a presence on social media platforms to connect with our community and share health education content. Your activity on third-party websites and social media is governed by the privacy policies and terms of use of those platforms.
Important: To protect your privacy, please do not share personal health information or details about your care on our social media pages or in public comments. For questions about your health or treatment, please contact us directly through our patient portal or by phone.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any website you visit.
SMS/TEXT MESSAGE COMMUNICATIONS
SMS Consent and Third-Party Sharing
Your mobile phone number and SMS consent information will NOT be shared with third parties for marketing or promotional purposes.
We do not sell, rent, or share your phone number with outside companies. We may share your mobile number only with SMS service providers who deliver messages on our behalf. These providers are contractually required to protect your information.
What You'll Receive
By opting in to text messages, you may receive:
- Appointment confirmations and reminders
- Lab result notifications
- Follow-up care instructions
- Wellness tips and practice updates
Opt-Out and Help
You can opt out anytime by texting "STOP" to our number. You'll receive a confirmation, and no further texts will be sent.
For help, text "HELP" or contact us at 720.464.8744 or connect@aurafunctionalmed.com.
Important Details
- Message frequency varies based on your needs
- Message and data rates may apply
- Consent is not required to receive our services
- Your information is protected by our privacy practices
YOUR PRIVACY RIGHTS
You have the right to:
- Access and review your medical records
- Request corrections to your health information
- Request restrictions on how we use your information
- File a complaint if you believe your privacy rights have been violated
For more information or to exercise your rights, please contact our office.
CHANGES TO THIS PRIVACY POLICY
Aura Functional Medicine may update this Privacy Policy from time to time. The current version will always be available on our website with the effective date. Your continued use of our services indicates your acceptance of any updates.
CONTACT US
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Aura Functional Medicine
1365 Forest Park Circle, Suite 102
Lafayette, CO 80026
(Inside Compass Chiropractic)
Phone: 720.464.8744
Email: connect@aurafunctionalmed.com
Website: aurafunctionalmed.com
ACKNOWLEDGMENT AND CONSENT
By using our website, scheduling appointments, or receiving services from Aura Functional Medicine, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.
